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Shipping
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Where do you ship to?
Great news! We ship to any location within the United States. No matter where you are, you can enjoy our products. Just place your order, and we'll make sure it gets to you. Happy shopping!
How long does shipping take?
Each piece is crafted with love and care, which means it may take up to 1 week to prepare your unique item. 🛠️ We're committed to quality over speed, and we promise it’s worth a little extra time! 💖
How do I track my order?
Once you've placed your order, keep an eye on your inbox! 📧 You'll receive an order confirmation email immediately, followed by a shipping confirmation email as soon as your items are on the way. 🚚
Got questions or need more help? No worries! Feel free to reach out through our contact form or send us a DM on Instagram @laschanguistianguis. We're here to help! 💬📩
Returns
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How do I return an item?
We hope you love your purchase, but if you need to make a return, we're here to help! 🌟 We accept returns within the first 3 days after delivery. Please note, however, that custom-made products are final sale and not eligible for returns.
To initiate a return, simply send us a message through our contact form on the website or drop us a DM on Instagram @laschanguistianguis. 📩 Please remember that shipping fees associated with the return are the responsibility of the customer.
We’re here to ensure your satisfaction, so let us know how we can assist you! 🙌
How long does it take to process my return?
We aim to make your return process as smooth as possible! 🌟 Once we receive your returned item, we’ll get right on processing it. After that, it typically takes about 5-10 days for the refund to be credited back to your account. 🔄
Have another question?
Get in-touch and we will respond to your email within 24 hours!